Cloud United Digital Solutions LLC (or Cloud United) is committed to protecting your privacy. This Statement of Privacy applies to the Cloud United Website & other technology platforms and governs data collection and usage. By using the Cloud United website & other technology platforms, you consent to the data practices described in this Statement.

Please review this document carefully. 

Collection of your Personal Information

Cloud United collects personally identifiable information, such as your e-mail address, name, home or work address, or telephone number. Cloud United also collects anonymous demographic information, which is not unique to you, such as your postal code, age, gender, preferences, interests, and favorites.

There is also information about your computer hardware and software that is automatically collected by Cloud United. This information can include your IP address, browser type, domain names, access times, and referring Website addresses. This information is used by Cloud United for the operation of the service, to maintain quality of the service, and to provide general statistics regarding the use of the Cloud United Website & other technology platforms.

Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through Cloud United public message boards, this information may be collected and used by others. Note: Cloud United does not read any of your private online communications.

Cloud United encourages you to review the privacy statements of Websites you choose to link to from Cloud United so that you can understand how those Websites collect, use, and share your information. Cloud United is not responsible for the privacy statements or other content on Websites outside of the Cloud United and Cloud United & other technology platforms or family of Websites.

Use of Cookies 

The Cloud United Website uses “cookies” to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a Web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize Cloud United pages or register with Cloud United site or services, a cookie helps Cloud United to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same Cloud United Website or other technology platforms, the information you previously provided can be retrieved, so you can easily use the Cloud United features that you customized.

You can accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Cloud United services Websites or other technology platforms you visit.

Collecting Non-personal and Personal Information

We may also use other standard web-based technologies to analyze your movements while accessing our site. The technologies include web “beacons,” “pixel tags,” and “clear gifs.” These technologies help us ascertain our advertising campaigns’ effectiveness, customize the services offered on our site, and help determine the best use for content and programming. Some of this information, including the IP address that we obtain from your browser, is stored on server logs and may be available for extended periods of time. Tracking technologies may be used to monitor your interactions with the advertisements while on the site. The technology will allow CLOUD UNITED or its business partners to provide targeted advertising and evaluate their advertising campaigns’ effectiveness.

Use of your Personal Information 

Cloud United collects and uses your personal information to operate the Cloud United Web site and deliver the requested services. Cloud United also uses your personally identifiable information to inform you of other products or services available from Cloud United and its affiliates. Cloud United may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.

Cloud United does not sell, rent, or lease its customer lists to third parties. From time to time, Cloud United may contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party. In addition, Cloud United may share data with trusted partners to help us perform statistical analysis, send you e-mail or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Cloud United, and they are required to maintain the confidentiality of your data.

Cloud United does not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent.

Cloud United keeps track of the Websites and pages our customers visit within Cloud United to determine what Cloud United services are the most popular. This data is used to deliver customized content and advertising within Cloud United to customers whose behavior indicates that they are interested in a particular subject area.

Cloud United Web sites will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to (a) conform to the edicts of the law or comply with legal process served on Cloud United or the site; (b) protect and defend the rights or property of Cloud United; and, (c) act under exigent circumstances to protect the personal safety of users of Cloud United, or the public.

Cloud United uses Personal Information to conduct business, to provide you with customer support, to perform functions that are described to you at the time of collection, and to enforce our terms and conditions, including, without limitation, the applicable use and service agreement(s) between you and Cloud United. We may use Personal Information to provide you with information about the products and services that interest you, analyze customer demographics and industry statistics, improve your Site experience, update account records, comply with all reporting and other legal requirements, and provide to our third-party service providers, such as advertisers and advertising networks with feedback information. Cloud United may use your Personal Information to contact you via mail or e-mail, or telephone or mobile devices to give you updates about Cloud United or other third parties’ product and service offerings and promotional events that may be of interest to you.

Security of your Personal Information

Cloud United secures your personal information from unauthorized access, use, or disclosure. Cloud United secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use, or disclosure. When personal information (such as a credit card number) is transmitted to other Websites, it is protected through encryption, such as the Secure Socket Layer (SSL) protocol.

Our Uses and Disclosures 

Cloud United may use and share your information as we:

  1. Treat you
  2. Run our organization
  3. Bill for your services
  4. Help with public health and safety issues
  5. Do research
  6. Comply with the law
  7. Work with a medical doctor
  8. Address workers’ compensation, law enforcement, and other government requests
  9. Respond to lawsuits and legal actions

A Word about the Sultanate of Oman Laws 

The Sultanate of Oman laws require Cloud United to protect your information and describe how we handle it. When any privacy laws are different and conflict, and the Sultanate of Oman law is more protective of your information or provides you with greater access to your information, then we will follow the Sultanate of Oman law.

  • To educate you about health

We can use your health information and share it with other professionals who can advise further.

  • To run our organization

We can use and share your health information to run our company, improve your care, and contact you when necessary. All of our locations work closely together to improve operations across Cloud United.

  • To bill for your services

We can use and share your health information to bill and get payment from your employer or other entities.

Example: We give information about you to your employer, so it will pay for your services.

How else can Cloud United use or share your information?

We are allowed or required to share your information in other ways—usually in ways that contribute to the public good, such as public health and research. We have to meet many conditions in the law before we can share your information for these purposes.

  • To help with public health and safety issues

We can share health information about you for certain situations such as:

  • Preventing disease
  • Helping with product recalls
  • Reporting adverse reactions to food
  • Reporting suspected abuse, neglect, or domestic violence
  • Preventing or reducing a serious threat to anyone’s health or safety
  • To do research

We can use or share your information for health research.

  • To comply with the law

We will share information about you if the Sultanate of Oman laws require it, including with the Ministry of Health, Ministry of Commerce & Industry, and Ministry of Agriculture & Fisheries

 if it requests to see that we’re complying with the Sultanate of Oman privacy law.

  • Address workers’ compensation, law enforcement, and other government requests

Cloud United can use or share health information about you:

  • For workers’ compensation claims
  • For law enforcement purposes or with a law enforcement official
  • With health oversight agencies for activities authorized by law
  • For special government functions such as military, national security, and royal protective services

Your Rights

The following is a summary of your rights. A more detailed description of each right is also included in this document.

  1. Get a copy of your paper health record
  2. Request correction of your paper or health record
  3. Request confidential communication
  4. Ask us to limit the information we share
  5. Get a list of those with whom we’ve shared your information
  6. Get a copy of this privacy notice
  7. Choose someone to act for you
  8. File a complaint if you believe your privacy rights have been violated

When it comes to your health information, you have certain rights. This section explains your rights and some of Cloud United’s responsibilities to help you. 

  • Get a list of those with whom we’ve shared information
  • You can ask for a list (accounting) of the times we’ve shared your health information for six years before the date you ask, whom we shared it with, and why.
  • Get a copy of this privacy notice
  • You can ask for a paper copy of this notice at any time, even if you have agreed to receive the notice electronically. Cloud United will provide you with a paper copy promptly.
  • Choose someone to act for you
  • If you have given someone power of attorney or if someone is your legal guardian, that person can exercise your rights and make choices about your information.
  • We will make sure the person has this authority and can act for you before taking any action.
  • File a complaint if you feel your rights are violated
  • You can complain if you feel we have violated your rights by contacting us.

We will not retaliate against you for filing a complaint.

 

Cloud United’s Responsibilities 

  • We are required by law to maintain the privacy and security of your protected information.
  • We will let you know promptly if a breach occurs that may have compromised the privacy or security of your information.
  • We must follow the duties and privacy practices described in this notice and give you a copy of it.
  • We will not use or share your information other than as described here unless you tell us we can, in writing. If you tell us we can, you may change your mind at any time. Let us know in writing if you change your mind.

Changes to the Terms of this Notice

Cloud United can and will occasionally change the terms of this notice to reflect company and customer feedback. The changes will apply to all the information we have about you. Cloud United encourages you to periodically review this Statement to be informed of how Cloud United is protecting your information.

The new notice will be available upon request, in our office, and on our website at https://www.dukangiorganic.com/

 

Other Particularly Sensitive Conditions

Certain other types of information may have additional protection under the law—for example, health information. To the extent applicable, Cloud United would need to get your written permission before disclosing these categories of information to others in many circumstances.

Effective Date

The Effective Date of this Notice is October 1, 2020.

Discrimination is Against the Law

Cloud United complies with the applicable laws and does not discriminate based on race, color, national origin, age, disability, or sex. Cloud United does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex.

Cloud United:

Provides information written in Arabic & English languages. We aim to work with groups and services that assist to the best of our abilities.

If you need these services, please contact the main office. If you believe that Cloud United has discriminated in another way based on race, color, national origin, age, disability, or sex, you can file a grievance with us.

You can file a grievance in person or by e-mail. If you need help filing a grievance, Cloud United is available to help you.

Contact Information

Cloud United welcomes your comments regarding this Statement of Privacy. If you believe that Cloud United has not adhered to this Statement, please contact Cloud United at info@cloud-united.com This e-mail address is being protected from spambots. We will use commercially reasonable efforts to determine and remedy the problem promptly.